وظائف Technical Support Specialist اغسطس2015

This is Base Line Solutions, a company specialized in Software Applications for Hotels and Restaurants, I would like you to post this job for us, and thank you in advance.
Technical Support Specialist
Base Line Solutions
About the Job
Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet.

Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, and more.

Accurately process and record call transactions using a computer and designated tracking software.

Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business.

Ability to understand Software Applications and deliver training to customers.

Job Requirements

4 – 6 years of experience in Information Technology field.

Bachelor’s degree in Computer Science, Information Management Technology or Engineering.

Males ONLY

Cairo Governorate residents or near by are preferred.

Good command of spoken, written and read English.

Good Communication and Presentation skills.

Knows IT

Worked with networks (programs)

Worked with hardware (Windows , Servers)

Willing to understand Software Applications to deliver training to customers.

Salary is Negotiable

Keywords:Technical Support, Computer Science, Engineering, Networks, Computer Hardware
Company Profile

Base Line Solutions was founded by a group of professionals specially in Hospitality industry such as hotels, restaurants and quick service, We believe that the software give the customer more focus on his business, make his life easier to make more profit.

We provide a complete hospitality solution offering innovative products and services. We have a single unified vision to provide IT solutions for the hospitality industry.

Alaa Fathi | HR Manager

Mobile: 01009559901

Email: hr@baselinesolution.com

Facebook : www.facebook.com/BL4Solutions