Branch Manager
Manage the daily operations of the branch, maximising profitability from products and services, meeting sales plans which attract new and retain existing customers, promoting a prestigious corporate image and acting as a valuable source of market intelligence.
Sales and Service Representative
Contributes to increasing CIB market share by achieving set sales plan and applying superior quality service to keep CIB image.
Universal Teller
Perform the operational functions related to Customer Support & Cash area including cash in & out, Transfers, drafts issuance, Cheques collection..etc consolidating both functions at the Tellers counter improving productivity and efficiency thus ensuring higher control and better service level is provided to all customers.
Reward Analyst – Compensation & Benefits
Coordinate, analyse, research and execute total rewards related programs supporting the compensation and benefits function to meet identified HR and overall bank’s objectives.
Auditing Team
To participate in performing the assigned audit engagement and communicate raised issue to the engagement head.
Payroll Relationship Manager (RM)
Responsible for acquiring new payroll companies within the assigned Zone/ Branch maintaining a long term professional relationship with the company to achieve pre-set budgets for the Payroll segment.
Wealth Manager
Promote the development and growth of the Wealth Management division through acquisition and nourishing of High Net worth (HNW) customer’s relations via selling a value-adding financial advice for a portfolio of 200 + that aims at achieving the financial ambitions and aspirations of Wealth customers faster and at less cost.
Business Banking Credit Analyst
Responsible for analyzing Business Banking company’s financials and prepare their credit packages, follow up on their performance to ensure complying with the Bank Policy & CBE regulations.
SME Relationship Manager
Drive the Business Banking sales process through developing relationships with key targeted clients and attracting new to Bank customers that suit the Business banking criteria, to maximize market penetration and achieve the annual Budgeted plan.
Business Banking – Sales Officer
Attract NTB accounts that meet the Business Banking criteria and ensure a proper smooth hand over process to the Business Banking Senior Relationship Managers and SME Relationship Managers.
Business Banking -Trade Finance Product Manager
Maintain and increase the trade finance aggregate volume by creating new innovative secured/unsecured trade finance products; along with satisfactory service level Process & assist the Business Banking sales staff/Branches Management to achieve the set fee budgets.
Customer Life Cycle Callout Agents
In accordance with unit objectives, the incumbent will perform planned callouts in the purpose of communicating specific messages at key points during the customer’s vintage according to a preset schedule as well as cross selling cards – related services.
Liabilities Product Head
Assist the Head of Liabilities, Investments and Customer Segments in developing the Liabilities department strategy in line with the overall bank’s strategy. This entails the management and development of new Liability products & improvement of existing ones hence achieving customer acquisition, volume as well as P&L targets.
Direct Sales Agent – Outsource
Telesales / Direct sales agent is responsible for constantly searching for new business opportunities in local market to deliver sales, through making outbound calls/ visits to describe bank’s products, explain the benefits of these products, in relevance to customer’s needs, and to answer customer’s questions to increase revenues and meet set targets.
Project Manager, Self-Services
To manage the implementation of the assigned project and ensure meeting the project set objectives on relevant timeframe; adhering to the approved budget and the predefined quality standards.
Business Development Officer, IVR & Call Center
Responsible for developing and executing the Call Centre /IVR reform plan In line with the agreed retail business strategy in alignment with the Operations side with main aims to provide outstanding customer experience, optimum quality levels and achieve the targeted migration goals moreover develop new value added services responding to the customer needs and to create competitive advantage for the bank.
Business Development Officer, Online Banking
Implement the agreed upon digital channels strategy with main focus on optimizing the customer life cycle end to end .Analyze the customer interaction insights and monitor the key performance indicators for the digital channels [ Web – Internet Banking – Mobile Banking ] manage the transformation projects activities to guarantee the consistent experience fulfilment across all the digital channels .
Business Development Officer, Payment Channels
Execute E-Payment strategy set and work closely with stakeholders through ensuring proper handling and timely processing of e-payments projects. In addition to work with all concerned parties to enhance customer experience, increase revenue and save costs & enhance service efficiency.
Business Development Officer, Self-Services
Responsible for the execution of the self-service agreed business strategy and work closely with the relevant stakeholders to ensure efficient implementation of the strategy with main focus on achieving outstanding customer experience and offloading other channels.
Project Manager, IVR & Call Center
To manage the implementation of the assigned project and ensure meeting the project set objectives on relevant timeframe; adhering to the approved budget and the predefined quality standards.
Project Manager, Payment Channels
To manage the implementation of the assigned project and ensure meeting the project set objectives on relevant timeframe; adhering to the approved budget and the predefined quality standards.
Senior Enterprise Architect
To act as technical advisor to respective business areas maintaining a pro-active position of large IT domains with wide perspective and alignment of IT knowledge along with business objectives and new projects and systems. To work with stakeholders, both leadership and subject matter experts, to build a comprehensive view of the organization’s strategy, processes, information, and IT assets.
Service Desk Agent
To provide effective and efficient 1st level of support to all CIB Staff to resolve the reported challenges in order to enable different business lines proceeding with their daily work smoothly
SharePoint Admin / Backup Windows Administrator
To Implement, maintain and support Infrastructure hardware, VMware and Microsoft environment, to ensure the integrity of high availability infrastructure in order to provide maximum performance for all CIB systems.
Core Banking Application Support Officer
Provides primary technical support for the Core banking application for new business requirements and support core applications new projects in order to meet the business needs within the set timeframe.
Database Platform Officer
Responsible for supporting databases and ensuring good performance, availability and security in order to ensure the alignment with CIB overall strategy
DC Engineer
Maintain and manage the availability of Data Center Equipment to the highest possible level with suitable and accepted condition.
IT Capability Planning Officer
To perform different planning of IT activities including capability planning and investment control, workforce planning, and projects management standards requirements in order to ensure the facilitation of various work flows in an efficient and productive manner.
IT Programmer
To develop and maintain given software applications and systems across the bank, in order to meet business requirements with the highest quality in the optimum possible time.
IT Senior Analyst
To overlook the analysis of business requirements perform by subordinates, and combine various component into unified and integrated Function Specification Document (FSD), preform more challenging analysis tasks to efficiently meet the business needs within the set timeframe.
IT Senior Programmer
Contribute in developing complex & challenging software applications and systems across the bank and supervising a team of developers in order to meet business needs maintaining the approved SLAs within the set timeframes.
IT Senior Tester
To be responsible for finalizing testing iterations and ensuring the delivery of bug-free software applications and systems
IT Tester
To assist in testing and evaluating the locally develop software applications and systems to ensure meeting the banks needs efficiently and within the set timeframes and the approved budget
Operations Security Officer
To implement the daily operational tasks and to screen the users department’s difficulties with the security systems to better enhance and maintain customer satisfaction
IT / Projects / General Tender – Supply Chain Management– Corporate Services
To drive a successful tender process & award to the vendor with the best price, quality & the highest technical evaluation in a coordinated and efficient way according to the agreed time.
Project Manager, Online Banking
To manage the implementation of the assigned project and ensure meeting the project set objectives on relevant timeframe; adhering to the approved budget and the predefined quality standards.
Senior Project Manager, Business Transformation
To oversee effective implementation of projects and /or Programs in a timely manner and in a way that best serves the bank strategy, maintaining the cost-benefit best practices, and the PMO standards.
Senior Project Manager – Strategic Program
To oversee effective implementation of projects and /or Programs in a timely manner and in a way that best serves the bank strategy, maintaining the cost-benefit best practices, and the PMO standards
Project Manager – Business Transformation
To manage the implementation of the assigned project and ensure meeting the project set objectives on relevant timeframe; adhering to the approved budget and the predefined quality standards.
Project Manager – Strategic Program
To manage the implementation of the assigned project and ensure meeting the project set objectives on relevant timeframe; adhering to the approved budget and the predefined quality standards.
Credit Card – Consumer Loans – Auto & Mortgage Collector Auto & Mortgage Collector –
To collect the overdue and over limit amounts from assigned customers segments who failed to meet due dates to minimize delinquency and control flow through into higher buckets by doing outgoing calls to those customers.
Department Head Secretary
To provide a full co-ordinating, administrative and communications support to the department Head while maintaining high level of integrity and confidentiality
CAFU Pre-screener
To assess the minimum credit acceptance criteria according to the preset policies and procedures set by the bank to ensure effective screening of applications before going through the credit assessment process.
Revolving Products Officer – Strategic Analytics Unit –Consumer Risk
To prepare credit portfolio reports and credit MIS reporting pack to support portfolio monitoring for the Revolving products.
Service Desk Specialist
Provide effective and efficient 1st level of support to all CIB Staff for IT Issues
Department Secretary
To handle routine secretarial functions of the respective department/ division and ensure smooth and efficient documentation, follow-up and independent handling of procedures while maintaining high level of integrity and confidentiality
التقديم من هنا
