We are HIRING NOW – SOC Manager
if any candidate interested to join IKEN Team please send your CV to: [email protected]
Primary Duties and Responsibilities
Lead 24×7 delivery team, foster innovation, and drive accountability within SOC engineering.
Be a thought leader in security engineering and operations delivery – driving automation, analytics, and advanced threat analysis.
Oversee technical delivery, assessing and continually improving output and ensuring processes are developed and adhered to in order to drive operational excellence.
Provide administrative direction and support for daily operational activities
Benchmark, analyze, report on, and make recommendations for the improvement and growth of the Next Generation infrastructure and systems.
Participate in weekly and monthly business reviews with IKEN and the customer.
Manage the deployment, monitoring, maintenance, development, upgrade, and support of all Client managed systems, operating systems, hardware, and software.
Keep current with the latest vendor updates, expansion opportunities, and technology directions, utilized in the Clients environment.
Establish operational foundations, defining metrics and KPIs to drive governance, quality, and efficiency. Influence and improve existing processes through innovation and operational change.
Manage staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.
Develop and maintain an educational environment where the knowledge and performance of the group is constantly advancing.
Perform quarterly staff appraisals.
Develop and mentor staff through open communication, training and development opportunities, and performance management processes; build and maintain employee morale and motivation.
Other duties as assigned.
Bachelor’s Degree (B.A.) from four-year college or university Information Technology, Information Security/Assurance, Engineering or similar area of study; at least 5 years related experience and/or training; or equivalent combination of education and experience preferred.
Demonstrated understanding of Information Security and Networking required.
Demonstrated technical knowledge of current network security, network hardware, protocols, and standards required.
Proven ability to diagnose and troubleshoot technical issues required
Proven ability to make decisions and perform complex problem-solving activities under pressure.
Previous management and project leadership experience required.
Minimum 3 years Security leadership, with experience building long-term career development plans for team members at all levels.
Exceptional operational rigor with extensive real-world experience in ITIL methodologies and frameworks for IT operations.
Experience in designing, implementing and measuring relevant security and technology management critical success factors, key performance indicators, and metrics.
Ability to create shift schedules to ensure 24×7 coverage by support personnel
In-depth knowledge of modern security concepts and how to apply them.
Multi factor authentication
Internet Policy Enforcement
Database Activity Monitoring (DAM)
Public Key Infrastructure (PKI)
Data Loss Prevention (DLP)
Identity and Access Management (IAM)
Privilege Access Management (PAM)