We are hiring IT Help Desk Specialist for Clothing Company in Abbassia
• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
• Respond to queries either in person or over the phone.
• Maintain daily performance of computer systems.
• Resolving problem with networks.
• Respond to email messages for customers seeking help.
• Install, modify, and repair computer hardware and software.
• Clean up computers.
• Run diagnostic programs to resolve problems.
• Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
• Install computer peripherals for users.
• Follow up with customers to ensure issue has been resolved.
• Run reports to determine malfunctions that continue to occur.
• Experience 1+year as a help desk
• Good knowledge in CCNA / MCSA
• Very good in English
If you are interested, please send your updated CV on