IT Help Desk Specialist Job Dec2018

Required immediately set it This is qualification and requirements for vacancy job (IT Help Desk Specialist) . • Certified in CCNA and MCSA. • Worked on Active Directory Win Server 2012 . • Worked on File Server 2008. • work ed on Elastix Voip Server . • Provide technical assistance and support for incoming • queries and issues related to computer systems software and hardware. • Respond to queries either in person or over the phone.

• Write training manuals. • Train computer users. • Maintain daily performance of computer systems. • Respond to email messages for customers seeking help. • Ask questions to determine nature of problem. • Walk customer through problem-solving process. • Install modify and repair computer hardware and software. • Clean up computers. • Run diagnostic programs to resolve problems. • Resolve technical problems with Local Area Networks (LAN) Wide Area Networks (WAN) and other systems. • Install computer peripherals for users. • Follow up with customers to ensure issue has been resolved. • Gain feedback from customers about computer usage. • Run reports to determine malfunctions that continue to occur. We have received the CV by email on da [email protected] Or contact me 01020205377 Or send on the wats 01020205338

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