Large company for food and baverage needs: Waiter + Waitress Responsibilities: • Providing excellent wait service to ensure satisfaction • Taking customer orders and delivering food and beverages • Making menu recommendations answering questions and sharing additional information with restaurant patrons Job brief • We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers. • The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience personality and perseverance to thrive in this role. • Waiter/Waitress responsibilities include greeting and serving customers • Providing detailed information on menus • Multi- tasking various front-of-the-house duties and collecting the bill. • To be a successful Waiter or Waitress you should be polite with our customers and make sure they enjoy their meals. • You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly. • Keep in mind that Waiter/Waitress duties may require working in shifts and/or occasionally during weekends and holidays.
• Ultimately it is the duty of our Waiters/Waitresses to provide an excellent overall dining experience for our guests. Responsibilities • Greet and escort customers to their tables • Present menu and provide detailed information when asked (e.g. about portions ingredients or potential food allergies) • Prepare tables by setting up linens silverware and glasses • Inform customers about the day’s specials • Offer menu recommendations upon request • Up-sell additional products when appropriate • Take accurate food and drinks orders using a POS ordering software order slips or by memorization • Communicate order details to the Kitchen Staff • Serve food and drink orders • Check dishes and kitchenware for cleanliness and presentation and report any problems • Arrange table settings and maintain a tidy dining area • Deliver checks and collect bill payments • Carry dirty plates glasses and silverware to kitchen for cleaning • Meet with restaurant staff to review daily specials changes on the menu and service specifications for reservations (e.g. parties) • Follow all relevant health department regulations • Provide excellent customer service to guests Requirements • Proven work experience as a Waiter or Waitress • Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS) • Basic math skills • Attentiveness and patience for customers • Excellent presentation skills • Strong organizational and multitasking skills with the ability to perform well in a fast-paced environment • Active listening and effective communication skills • Team spirit • Flexibility to work in shifts Send your CV to [email protected]
