Meduo is looking for an enthusiastic Social Media Moderator to join our growing team, The successful candidate will ensure prompt, professional and sales-oriented interactions and moderation for our prospects in our social media channels & Website live chat
Job Type: Full-Time
Experience: 6+ Months
Job Location: Remotely
Job Timings: 8 Hours (1 Days OFF)
Salary (2500 EGP)
– Review and moderate all user-generated content, private messages and user profiles within comments, images, links, videos and audio, liaising with the rest of the team where required.
– Moderate communities located in social networking sites including Facebook, Twitter, and other similar social media platforms, adapting methodology where appropriate.
– Respond and follow-up to queries and provide prospects with prompt and professional information on our product while deploying soft selling skills proactively.
– Align with the rest of the team on campaigns and selling or marketing standards and methodologies.
– Manage the banned user process, and track and remove previously banned users.
– Produce reports on relevant moderation statistics, issues and outcomes.
– Regularly feedback insights gained from community moderation into the Social Media team.
– Monitor all industry and company information and news to anticipate potential issues.
Qualifications & Work Experience:-
– Excellent command of both written and spoken English and Arabic.
– Excellent computer and social media skills.
– Excellent writing skills.
– Excellent communication skills.
– Experience in Customer Service, Sales or Social Media is a plus
– Previous experience in the Medical field is highly recommended.
Meduo is the first online medical education platform for all specialties in the healthcare industry.
If you interested kindly send your CV to