Meduo is looking for an enthusiastic Social Media Moderator to join our growing team, The successful candidate will ensure prompt, professional and sales-oriented interactions and moderation for our prospects in our social media channels & Website live chat
Job Type: Full-Time
Experience: 6+ Months
Job Location: Remotely
Job Timings: 8 Hours (1 Days OFF)
Salary (2500 EGP)
Responsibilities:-
– Review and moderate all user-generated content, private messages and user profiles within comments, images, links, videos and audio, liaising with the rest of the team where required.
– Moderate communities located in social networking sites including Facebook, Twitter, and other similar social media platforms, adapting methodology where appropriate.
– Respond and follow-up to queries and provide prospects with prompt and professional information on our product while deploying soft selling skills proactively.
– Align with the rest of the team on campaigns and selling or marketing standards and methodologies.
– Manage the banned user process, and track and remove previously banned users.
– Produce reports on relevant moderation statistics, issues and outcomes.
– Regularly feedback insights gained from community moderation into the Social Media team.
– Monitor all industry and company information and news to anticipate potential issues.
Qualifications & Work Experience:-
– Excellent command of both written and spoken English and Arabic.
– Excellent computer and social media skills.
– Excellent writing skills.
– Excellent communication skills.
– Experience in Customer Service, Sales or Social Media is a plus
– Previous experience in the Medical field is highly recommended.
About Meduo:-
Meduo is the first online medical education platform for all specialties in the healthcare industry.
https://meduo.net
If you interested kindly send your CV to
[email protected]
