• Egy Puppy Company is currently looking for strong profiles to join our team as: Customer Service Manager . • . Job requirements:- • 3-5 Years of Experience • Previous experience on system . • Resolving complex issues and enquiries . • Ensuring accurate communication records as well as the details of communication with customers are maintained properly. • Making sure that the company’s services or products are well illustrated through all channels • Issuing compensation to customers. • Studying and analyzing statistics to find out the level of customer service the company is providing. • Participating in discussion with other managers to understand how the customer service may be improved in order to retain existing clients and add new clients
• Managing all customer service functions Call support Customer Relations and Collection Department. • Facilitate solving the problems and complains that may face the customer and to meet their expectations with the company Job requirements:- – Very Good command of English language. – Perseverance & ability to work under pressure. – Excellent Appearance – Excellent customer care and focus; ability to assess customers’ needs and provide correct answer. – Very Good communication & Negotiation Salary: Negotiable + Commissions Pleased to receive your updated resumes on [email protected] mentioning the job title in the mail subject.
