Aramex Egypt is looking for fluent english speakers to join our team for the below position
Customer Service Executive back office
Job Description:
– Handle all GCS cases, follow up and close all requests.
– Attending customer’s inquiries by fulfilling their requirements, solve their problems, follow up their cases, and update them.
– Respond to all requests that are under IRT “Immediate Respond Team” as per the standard (respond within 24/7 and by 10 seconds to 10 minutes”.
– Manage and meet customer expectations
– Respond to all customer’s inquiries to improve their customer service experience.
– Provide excellent customer service for customers as per Aramex CS standards
– Facilitate the flow of information horizontally and vertically
Job Requirements:
– Customer Service Experience (1-2) years
– Bachelor degree Holder (Logistics/ Supply chain Major Preferably)
– Customer-oriented
– Excellent Communication Skills
– English Language Fluency
– Available Vacancy in Shiekh Zayed only
– Fixed shift from 9:00 to 5:00
If you’re interested send me your updated CV
01208111135
