SOKNA the first Funeral service provider company in Egypt is hiring Account Executive
requirements :
-fluent English level
-Problem Solving
-communication skills
-details oriented
-experience 0 up to 4 years
-fresh graduates are welcome to apply
-max age 28
-location : zamalek
Job description:
-Handle calls and inquiries from families encountering loss. Efficiently present our services and capture necessary information to make services’ arrangements
-Understand customers’ preferences and persuade them to select the most suitable services that meet their needs
-Flawlessly coordinate the field teams and 3rd party vendors to deliver outstanding quality services that meet our company’s high standards
-Meticulously follow the company’s process while thinking about how to constantly improve it and propose optimizations
-Problem-solve issues on the fly or quickly escalate to management when appropriate to ensure 100% customer satisfaction
-Use SOKNA’s internal platform to track and document the services we execute and capture learnings we can use to enhance operations
-Consistently communicate and follow up with customers and family members throughout the day of their loss and beyond
– If interested, kindly send your updated cv at [email protected] mentioning Account Executive in the subject line or send an updated cv via whats app 01012988829
