Reservations Sales Agents are front line professionals who facilitate the promotion, sales and booking of a company’s products and services. They are employed by travel agencies, tour and transportation companies, hotel chains and vehicle rental agencies.Responsibilities:
Provide travel information, itineraries and prices
Use selling techniques to promote packages, insurance, etc.
Handle customer complaints or concerns
Counsel clients on terms and conditions of travel e.g. cancellation policies
Book reservations and send out confirmation notices
Process payments and refunds
Knowledge, Skills and Abilities:
A secondary school diploma is preferred
Courses in computers, languages and communications are an asset
Excellent telephone manner and etiquette are required
Excellent customer service skills
Good communication skills
Detail-oriented
Experience with basic computer applications
Previous experience in marketing and sales is an asset
Ability to do thorough research
Organizational skills
Previous cash handling experience
Time management skills are an asset
Knowledge of a second language is an asset
Females only can apply
Work Location: El Mohandseen
Kindly contact this number 01211571953
Whatsapp: 01001245225
or send your CV For
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