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Act as Relationship Manager by offering value-added advice and guidance to customers and placing their needs at the forefront of all that we do, setting world class standards Grow sustainable revenues from existing customer portfolio and through targeted acquisition of quality new customers
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Structure credit facilities to ensure optimum balance between customer and HSBC interests within the bounds of prudent banking
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Proactively develop effective strategies to manage relationships, both existing and new, by anticipating customer needs and providing superior quality services resulting in increased wallet share.
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Keep up-to-date on knowledge of HSBC’s international and domestic strategy, capabilities and policies.
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Keep abreast of external factors influencing international and domestic business e.g. economic, cultural, geographical, procedural and regulatory requirements.
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Align to MTO and Area Operating Targets defined by the Group (Revenue, RoRWA etc.)
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Increase profitability, relationship depth while minimizing risk.
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Generate cross country referrals facilitated via Global Links and local or overseas IBC, whichever appropriate.
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Work with product partners (such as GLCM, GTRF, Insurance) to assess needs of international and domestic customers and offer appropriate solutions.
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Build a network of business introducers in the local professional and business