• Fresh Gradates or a 1 year experience in a relevant job.
• Bachelor degree with minimum grade Good.
• Fluent English Language.
• Good Communication Skills
Job Description:
• Perform Operations transactions (Cash & Non Cash) in a timely and accurate manner
• Handle, serve, and provide operational services to clients to ensure high quality of service to meet clients’ satisfaction within Bank’s procedures & policies.
• Ensure adherence to branch and regulator policies, recommendations and CBE regulations.
• Welcome Bank’s clients, receive their instructions, validate and obtain necessary approvals, then forward to concerned departments to ensure final execution on due time.
• Responsible to handle the various operations’ transaction in accuracy and efficiency as per bank procedures.
• Handle customer queries & complaints & escalate as appropriate
• Cross Selling of bank products
• Encourage and educate clients to use ATM machines, I Net & any other product.
• Handle the first line maintenance in house ATM.
• Handle client’s requests efficiently, promptly as per Bank’s procedures.
• Follow-up the execution of clients’ instructions in co-ordination with concerned departments, to ensure proper & accurate service delivery in timely manner.
• Safe keeping of all bank valuables.
For Interested Candidates please Send the CV on the below mail and mention in the subject
Career advancers
Email: Nourhansa@emiratesnbd.com
