Service Desk Support Technician Job Dec2018

DigiSay is looking for “Service Desk Support Technician” Location:Zamalek Job Status: Full Time Job Role: The IT Service Desk is the central point of contact for all IT related incidents and service requests. The role of the Service Desk Support Technician is to provide first line support for all staff at the company. The Service Desk Support Technician is responsible for logging incidents and service requests and resolving support requests ensuring that service levels and targets are achieved. Service Desk staff work in a dynamic fast-paced environment which provides

services over the phone through email phone in person and self-service. Requirements: -Any bachelor’s degree. -0-2 years of Experience in relevant field. -Very good command of English. -Very good self learning and problem solving skills. -Office Package. Interested candidates send their CVs on hr@digisay.me with Subject “Service Desk Support Technician”.