Customer Service Executive jobs at Aramex April 2022

Aramex Egypt is looking for fluent english speakers to join our team for the below position

Customer Service Executive back office

Job Description:

– Handle all GCS cases, follow up and close all requests.
– Attending customer’s inquiries by fulfilling their requirements, solve their problems, follow up their cases, and update them.
– Respond to all requests that are under IRT “Immediate Respond Team” as per the standard (respond within 24/7 and by 10 seconds to 10 minutes”.
– Manage and meet customer expectations
– Respond to all customer’s inquiries to improve their customer service experience.
– Provide excellent customer service for customers as per Aramex CS standards
– Facilitate the flow of information horizontally and vertically

Job Requirements:

– Customer Service Experience (1-2) years
– Bachelor degree Holder (Logistics/ Supply chain Major Preferably)
– Customer-oriented
– Excellent Communication Skills
– English Language Fluency
– Available Vacancy in Shiekh Zayed only
– Fixed shift from 9:00 to 5:00

If you’re interested send me your updated CV
01208111135