JUMIA Egypt is hiring Customer Service Representatives.
We are looking for an experienced and creative employees to join our team, interacting with our lovely customers over different channels (Inbound,Outbound,Social Media, Email and chat).
Customer Service Representatives job description: Job duties and responsibilities.
1. Connect with customers over different Channels
2. Handling Escalations and Inquiries
3. Collaborate with all teams to fulfill Customers needs.
Customer Service Representatives job description: Job duties and responsibilities.
* At least 1 year experience in a customer service role
* Good understanding of Customer service KPIs
* Critical thinker and problem-solving skills
* Team player
* Good time-management skills
* Great interpersonal and communication skills
* Age between 20 and 27 years old
*Great Soft Skills
*Excellent English is a must
We are offering a good Workplace, and great Company
Salaries are confidential.
Interviews will be on next Wed. 23rd of Sep 2020 at JUMIA EGYPT Head-office.
Make sure to attend with a copy of your CV.
