Back office Electrical Engineer for Engineering service company
– Assist outside sales team in executing and achieving their territory and market business plans.
-Resolve internal and external technical support requests or issues related to product selection,
– Commercial processes for quotation, receipt of order, order entry, shipment and delivery of order, and resolution of return requests and quality issues
-Extensive interaction with customers, partners and team via phone and email.
– Listen, understand and convey customer requirements.
– Resolve customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives.
– Provide status of ongoing projects and future projects.
– Identify and communicate customer’s needs and sales opportunities to help future growth Qualifications.
– BS in Electrical Engineering,
-fluent in english
– 0 to 2 years experience in the filed
– Proficient in Microsoft Office and internet
– Strong communication, Interpersonal and organizational skills