International Account Advisor (Irish Account) Jobs in Vodafone November 2019

About the Job
  • Act as a front-line interface with customers of Vodafone Ireland Customers.
  • Role involves responding to customers over the phone and resolving their inquiries.
  • The main purpose is to facilitate and provide a Vodafone global customer service standard
  • Own and manage the client relationship: resolving calls efficiently and effectively.
  • Ensure service level agreements are met and maintained.
    Work as part of a team to ensure offering world-class Customer Service at all times.
  • Communicate positively with all involved parties in order to facilitate customer’s reception of the expected distinguished service.
  • Create and promote an environment that fosters both individual and team advancement to ensure the outstanding delivery of customer service.
  • Mentor and support new employees.
  • Use the job tools (telephone and computer) effectively.
  • Meeting service level in handling all transactions measured through productivity reports.
  • Accuracy in handling all assigned tasks.
  • Maintain professional work relationships with colleagues, supervisor and manager

To Apply from HERE:

https://wuzzuf.net/jobs/p/252474-International-Account-Advisor-Irish-Account-Vodafone-Cairo-Egypt?l=sp&t=sj&a=search-v3%7Cspbg&o=48

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