Urgently required for telecom company Area Supervisor:- With minimum 3 years’ experience as area supervisor in retail Job Responsibilities and Duties- – Ability to manage the number of employees specified. – Ability to manage assigned number of stores inside/ outside Greater Cairo – Coordinate activities of employees and supervise them. – Follow target and quality for each branch to make sure that objectives will be met. – Keeping track of day-to-day operations held by employees. – Should be able to know all the procedures and work conditions in that area to manage it effectively. – Responsible for maintaining records of employee timings and leaves also the productivity-sales averages. – Responsible for everything related to the branch(Target- cleanliness- attitude of employees- contracts-
NTRA- complains of both customers and employees- revising information of customers- merchandising (posters/accessories)- system- looking for new branches. – Searching for another branches – Ensure quality measurements according to the company and NTRA policies – Direct contact with orange regarding operation and people issues. – Achieve Assigned Sales Target over the Area for Items and revenue – Ensure Effective Managing for inventory levels & Portfolio and making key decisions about stock control – Continues improvement for own Product Knowledge (Internal & Competitors) – Reduce Customers Complaints & set plan for the proper preventive actions – Ensure Applying & Improving Structured Customer Experience Criteria in terms of Staff Interaction & Overall Look & Feel (Mystery Shopper) – Effective Control & productivity for Stores Expanses & Improve Revenue on both direction for Sales & Usage revenue over the period achieving Adjusted – Ensure that Agreed People Evaluation & development documents are used in place & seriously applied for all staff members For interested candidates send their cv on hr@kanawat-telecom.com and mention the job title in the subject.
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