فندق انتركونتننتال القاهرة يطلب موظف حجز اكتوبر2016

يعلن فندق انتركونتننتال القاهرة عن حاجتها لشغل وظيفة “موظف حجز” وذلك وفق التفاصيل التالية
Responsible Business
Participate in community relations activities.
Maintain tidy and clean work area and assist in office area clean-up process when required.

Guest Experience
Provide accurate information about the city and the surrounding attractions when asked by guests; mail hotel-specific information sheets and brochures to guests as requested.
Respond appropriately to guest complaints. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction. Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
Responsible for taking reservations and accurately inputting into the computer system and handle all guests’ special requests in a professional manner.
التقديم
http://ihg.taleo.net/careersection/all/jobdetail.ftl?job=1271246&src=JB-10920