*A Great promising Opportunity* Required for A global leading company in car rental in Europe Africa the Middle East Latin America and Asia-Pacific in about 150 countries. 10 Retail “Reservation” specialists (Males Only) Job Description: •Responsible for providing the highest quality of customer service by answering customers via email and phone. •Explain and ensure a full understanding of ECEG Terms & Conditions. •Prepare and collect all needed documents for rental agreement opening such as required licenses Passport copy and Credit card ….etc. •Recommend and cross sell Extras products and services to the customer (Domestic Insurance GPS Child Seat…etc) •Compute and collect rental payments and adjust rental items in operation system to meet the customer needs. •Keep records of cash transactions balance money in station retrieve amount of money collected during the shift complete deposit slip and place money in safe. •Coordinate and communicate with Concierge to arrange customer pick-ups sending vehicles for cleaning repairing and fill them with gas. •Work on behalf of the customer and the company to resolve issues in a fair and equitable manner to ensure continued customer loyalty.
•Advise and arrange solution for customer’s minor problems. Candidates should: •hold Bachelor Degree from a reputable university. •Have Experience (0-1) year in Customer service retail or Sales. •be Presentable have Very good communication and negotiation skills. •be a customer oriented person. •Have very good English language Skills. •Hold a driving license. •be Flexible with rotational shifts & work locations. •Background in Tourism is a plus. Fresh graduates who have contributed in student activities and have volunteering experience are welcome to apply. Salary Starts from: 3500 + Bonuses. Company provides Social & Medical Insurance Interested candidates should send Resumes to: [email protected] mentioning job Code (REC01) in the subject. Mails without the code in the subject will be disregarded.
