Front Desk Cordinator / Receptionist
Job Description
Having a cheery and chatty personality can feel like an under-valued or unwanted trait, but it’s something lots of employers want.
A smiling face is really important in the world of the receptionists. Expected to be incredibly organized, reliable, hard-working and friendly, this role is so much more than picking up the phones!
So, what will I actually be doing?
This opportunity as a Front Office Coordinator / Receptionists will need to have an ear to the ground and be aware of everything that’s going in an organization, from knowing which important meetings will be taking place to coordinating deliveries and organizing travel arrangements for staff. You’ll also often be the first person that employees and potential clients see, so you’re always representing the company. The most important trait we are looking for in a candidate? Reliability.
A receptionist’s daily tasks will involve:
- Meeting and greeting clients
- Booking meetings
- Arranging couriers
- Keeping the reception area tidy
- Answering and forwarding phone calls
- Screening phone calls
- Sorting and distributing post
The nitty gritty
Pointing out the obvious, this is a desk-based job as the reception needs to be manned at all times. Your hours will be in the area of 9-5 Monday –Friday (flexible if needed).
While you can’t move from the reception desk, you can move up the career ladder quite easily. This position will have the opportunity to climb up the ranks of the company into Sales, Account Management, Customer Service Management, Office Management, Administrative or HR, etc
Money, money, money
Starting salaries pay rate for this position will be 12-13 per hour for the first 3 months. Upon the 3 month probationary period, an informal evaluation will be done and if you are happy and we are happy, we will increase your rate of pay and hire you on permanently with regularly scheduled evaluations, future raises, benefits, perks, paid time off, vacation, etc.
The good points…
- Opportunity to take it as far as you desire with endless opportunity.
- Meet new people every day, keeps it interesting and refreshing
- The team is enjoyable to be around and we operate in a team environment
- Good-pace environment, never stagnate but enough to keep you energized and moving
- Very supportive staff, great leadership and employees
…and the bad
- Staff members change their minds on a regular basis with things like booking travel times. It can get quite complicated and confusing.
- Not that this is a bad thing, but we expect and you absolutely must be reliable. We can work with anything and everyone under any circumstance but we simply cannon and will not allow, accept or tolerate unreliability. If you are reliable, we will do the same and support you in every which way possible.
- There may be special projects from time to time. If you are open to working over time (and getting paid time and a half for it) then you may have the opportunity to do so (but you most definitely don’t have to it is completely up to you). … not that this is a bad thing, just an opportunity to make more money if you want to will be available to you from time to time.
Is there study involved?
As with many roles in administration there are often no minimum requirements; however, we value any degree you have or are working towards, proven computer skills and any special certifications you may have.
A second language is sometimes helpful not certainty not a requirement. Let us know if you have (or are working on) a second language as this would be useful information and may be able to help with your development.
Desired Skills & Experience
OK, I’m interested… But is it really the job for me?
“You need great people skills, patience and be able to multi-task to be good at this job,” says Emily Toomer who works as a receptionist for a busy company within the industry. It also helps if you are:
- Well-organized
- Friendly and polite (manners cost nothing after all)
- Efficient
- Able to deal with difficult clients or customers (not everyone knows the manners rule)
- Self-motivated
- Good with computer systems
- Have polished communication skills
If all the above agree with you and align with your goals, please send your resume to Darren Lawson: [email protected] or call directly at 925-922-3355.
