InstaShop is hiring!
InstaShop is a multinational fast growing startup based in Dubai. It is an online marketplace that connects users with nearby outlets for fast deliveries, Pioneering the new era of Quick Commerce (Q-commerce) the next generation of E-commerce.
We are looking for talented, startup oriented calibers to fill the position of Quality Assurance Coordinator (Customer Care)
Main Responsibilities:
– To ensure the delivery process completion within the promised time to our customers, through an extensive coordination with our partners
– Handle outbound calls with our customers to insure the highest quality assurance standards of our service are being met
– To support our partners technically when required ensuring that all our technical solution in the shops work properly (tablets, speakers)
– To provide the operations and business development teams with concise reports with regards to quality of orders highlighting areas of improvement
– To convey InstaShop processes with the partnered shops and ensure they are always updated and implementing those processes
To apply, please send your CV to [email protected] with subject “Quality Assurance”
or text WhatsApp 01010163661
