“Shifa Hospital” seeking Patient Relation Agents
Responsibilities:
• Reviews arrival lists to welcome guests
• Attends to special guests (e.g. VIPs) and answer their inquiries
• Provides information about amenities, area and venues and promote services
• Anticipates guest needs and build rapport with customers
• Takes customer complaints and escalate to Guest Relations Manager when needed
• Ensures compliance with health and quality standards
Requirements:–
-1-3 years of experience in Patient relations in hospital
-Presentable and cheerful
-Very good command of English
-Excellent communication and interpersonal skills
Location: Fifth Settlement
Qualified candidates are welcomed to send updated CVs to
PLEASE mention the position in the email subject