Nile Projects and Trading company is hiring:
Customer Service Representatives
About the Job:
Call center for our continuously expanding fashion Retails
https://www.nileprojects.com/en-us/nileprojects/fashion-retail/fashion-retail
Job Duties:
-Maintaining a positive, empathetic and professional attitude toward customers at all times.
-Responding promptly to customer inquiries.
-Communicating with customers through various channels.
-Acknowledging and resolving customer complaints.
-Knowing our products inside and out so that you can answer questions.
-Processing orders, forms, applications, and requests.
-Keeping records of customer interactions, transactions, comments and complaints.
-Communicating and coordinating with colleagues as necessary.
-Ensure customer satisfaction and provide professional customer support.
Job Requirements:
-Fresh Graduates are welcomed
-High school diploma, general education degree or equivalent.
-Ability to stay calm when customers are stressed or upset.
-Comfortable using computers.
-Fluency in English is a MUST
Salary:
3,600 to 4,000 EGP per month, Monthly KPIS +2 Months Guaranteed Bonus Yearly + Profit share (3-5 Months according to yearly performance)
If you are interested Kindly send you CV to: [email protected]
(Subject: CSR)
