Rashideen Egypt for Trade (RETC)Company is looking for
Technical support
Locations: Maadi
Requirements:
Qualifications
• Bachelor degree in engineering or information systems.
• 1 – 3 years’ experience in technical support.
• Proper administrative knowledge of Windows operating system.
• CCNA / MCSA /A+ / ITIL foundation.
• Previous experience in SAP is preferred.
Skills:
• Strong communication skills
• Solid analytical skills
• Problem solving capabilities
• Good command of both written and spoken English
General Responsibilities:
• Troubleshoot any hardware/software issues at users’ end.
• Follow up on the daily operations with technical support team.
• Communicate with concerned functions any technical issues/announcements
• Manage the inventory of devices (i.e. printers, handhelds, PCs, scanners..etc)
• Coordinate with other IT divisions the implementation of projects. (software/hardware)
How to Apply
If you interested and meeting the above criteria, you can send your updated CV to
[email protected]
mentioning in the subject “Technical Support–
