About the Job
Front desk responsibilities:
- Welcoming visitors and parents.
- Answering emails and walk-in inquiries in a helpful manner and ensuring that appropriate actions are taken in a timely manner.
- Liaising with all departments for any inquiry.
- Communicating with parents, receiving and passing on information between parents and teachers.
- Handling all transportation changes through emails and doing all the requests on the system.
- Signing out all students on the system at dismissal hour.
- Signing in/out all visitors/parents on the system during school day.
- Confirming the attendance of primary or secondary students on the system and calling parents to ascertain reasons for students’ absence.
- Updating late students on the system.
- Assisting parents with the lost and found the office.
- Arranging meeting for the parents with the head of years or teachers.
- Assisting students to contact parents from school.
- Printing the attendance of the CCA.
- Making payment orders for the assessment and working closely with the Admission department.
Call Center: (2 hours)
- Answering all incoming calls to college, dealing in a friendly yet professional way and in a timely manner.
- Handling all tasks till the end, and making sure that all tasks are resolved.
- Identify caller needs to know where to transfer the call for the best experience, always use the warm transfer so the person doesn’t repeat himself.
Job Requirements
Desired qualifications:
- Presentable.
- Fluent English.
- Owns a car preferably.
Skills:
- High Communication skills
- Customer -service oriented
- Problem-solving
To Apply from Here:
اشترك للحصول على الوظائف الجديدة اليومية:
