About the Job
  • Support in day-to-day operation of the compliance programs.
  • Monitor & assess the appropriateness & adequacy of carried out spot checks by the compliance team.
  • Assess the received customers’ miss-selling and fraud cases from business owners and take the proper corrective action in alignment with the direct manager.
  • Coordinate Compliance investigations with company employees, if relevant from the labor law perspective.
  • Report findings internally.
  • Localize Group rules, regularly review existing rules & develop procedures for the Compliance Programs and its related activities to prevent illegal, unethical, or improper conduct. Ensure adequate implementation of the compliance programs.
  • Act as internal Compliance advisor in all questions relating to Allianz Codes, Standards, Policies, Rule and Procedures related to Compliance topics.
  • Prepare and coordinate the interaction with the regulatory body FRA/ Group regarding formal client complaints and actively follow-up until issues are resolved in the best interest of Allianz Egypt.
  • Monitor and follow up the FRA Correspondence between the Business owners and the FRA, aligned with the Allianz Egypt FRA Correspondences policy.
  • Keep the Compliance records, documents, and FRA correspondences properly archived in a proper way.
Job Requirements
  • Bachelor’s degree
  • From 1-3 years of experience as Compliance officer, or Customer Complaints Representative
  • Background in the financial services industry is of advantage
  • Fluent in Arabic and English language

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