-Checkout and study the organization strategic plan to align the operation plan with it
-Analyze the existing work flowchart, product lifetime, waiting lines and capacity
-Facilitate the cross functional activities between the operation department and other departments
-Check the available delivery solutions in the market
-Lead the operation team to facilitate their work to achieve the department’s objectives and organization’s objectives as well
-Assure the quality of the service at all levels and in all stages using total quality management approach
-Apply safety and security regulations
-Prepare reports and presentations upon management requests
-Measure the performance of operation team and prepare their KPI’s
-Prepare budget and forecasting of the operations activities
-Strong Leadership skills
-Strong Management skills
-Planning Skills
-Holds TQM or Supply Chain management certificate
-Experience in e-commerce industry is a must
-Location preferred near to New Cairo
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