Backend integrated solutions is currently hiring (Technical Manager) Responsibilities: • Provides technical management and leadership to Professional Services Team. • Manages technical customer support initiatives including conducting remote product evaluations. • Configurations trainings and troubleshooting. • Supports on-site installation setup and integration of Microsoft solutions. • Compiles customer feedback • Collaborates with internal and external teams to define technical support needs and new feature requests. • Assists with pre-sales activities as needed. Requirements: • Bachelor’s Degree. • Minimum 5 years’ of experience in network engineering
technical support field applications engineering or other similar technical background. • Excellent project management organizational planning and multi-tasking skills. • Excellent professionalism presentation and interpersonal skills. • Communicates effectively within cross-functional teams. • Ability to communicate technical information effectively to technical and non-technical stakeholders. • Knowledge of enterprise IT infrastructures management monitoring and security. Ability to travel as needed. • English: very good • Strong communication and leadership skills. Location: Naser City If you are suitable please send your C.V. to hr@backend-is.com
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