وظائف بشركة سمارت مانجمنت فبراير2018

#job #CSE_ERP_IT_Solution #Software_Instructor Smart Management IT Solution looking for CSE for Egypt branch: Job Title: Client Service Executive Department: Sales Reporting To: Sales Manager Location: Giza Egypt. Type: Full-time Job Description: •Offer necessary product knowledge and technical expertise. •Train new clients and make sure of full understanding of modules & solutions. •Provide regular updates to clients on the progress of customer service projects with SMIT customers and campaigns that directly affect each client. •Assist with/handle escalated customer support issues. •Simplifies and strengthens customer experiences

and builds customers’ trust by listening to feedback understanding reasons for dissatisfaction and identifying opportunities to improve. Requirements: •Fluency in written and spoken English and Arabic. •Professional appearance attitude and communication skills. •Bachelor’s degree (ideally IT). •From 1-3 years experience with a proven track record of accomplishment in customer support in software solutions filed in Egypt. •Good understanding of the broad technology landscape deployed across a global enterprise including ERP & CRM systems. •High competence in delivering product presentations and managing client workshops and proof of concepts. •Strong work ethic. For interested candidates kindly send C.V to: Eshehata@smartmanagement-its.com and mention “CSE “ In the subject