We are glad to announce that we are recruiting Customer Service Agent
Location: Mohandseen
Gender: Males, Females
Working days: 6 days (Friday is off)
Requirements:
• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Skills/Qualifications:
• Customer Service
• Product Knowledge
• Quality Focus
• Problem Solving
• Market Knowledge
• Documentation Skills
• Listening
• Phone Skills
• Resolving Conflict
• Analyzing Information
• Multi-tasking
If you are interested kindly send your resume to: [email protected]
The e-mail subject should be (Customer Service Agent )
